CLOUD ARM (PVT) LTD

We are dedicated to delivering innovative, user-friendly and high-quality software solutions.

Tech Team Remote Work

Overview

We are a dynamic software company driven by the mission to empower businesses and organizations with innovative technology solutions. Our team of experts leverages cutting-edge technologies to deliver customized software that streamlines processes, enhances productivity and drives growth. Whether you need a web-based, mobile or desktop application, we've got you covered. Let's work together to drive digital transformation!.

Privacy Policy

Data Collection & Usage

We collect personal information such as name, email address, and phone number only when you register for our software services. This data is used solely to manage your account and provide technical support.

Payment Security

We process all payments through PayHere. We do not store or collect your payment card details. That information is provided directly to our third-party payment processor whose use of your personal information is governed by their Privacy Policy.

Governing Law

This policy is compliant with the laws of Sri Lanka, including the Personal Data Protection Act.

Return & Refund Policy

Digital Delivery

As we provide digital services, software access or cloud credentials will be delivered to your registered email address within 24 to 48 hours of a successful transaction.

Refund Eligibility

Process

Approved refunds will be processed via the original payment method within 10 business days.

Terms & Conditions

Service Level Agreement (SLA)

CloudArm aims for 99.9% uptime for our cloud ERP modules. We perform scheduled maintenance during low-traffic hours (GMT+5:30) and provide 24-hour notice for any downtime.

Usage License

The client is granted a non-transferable license to use CloudArm ERP modules. Reverse engineering, unauthorized distribution, or use of the system for illegal activities is strictly prohibited.